Client Testimonials

We have helped many clients with their business process and systems improvement projects, below is a sample of client testimonials about the value we brought to their respective initiatives.

Kalgoorlie Consolidated Gold Mines (KCGM)

"KCGM required assistance to select a new ERP system but were facing conflicts of interest with their existing external Project Managers. Solution Minds was recommended by a 3rd party and proved to be a perfect fit, offering an Independent and objective approach. KCGM engaged Solution Minds to undertake the evaluation and selection of a new ERP system with the aid of the TEC Advisor tool and a rigorous process, and succeeded in providing a decisive solution. The professionalism, knowledge and tools that Solution Minds brought to the project has enabled KCGM to make a decision that had seen much contention. The Solution Minds team was extremely enjoyable to work with and offer a service that will see us maintaining a relationship into the future."

- Simon Robb | ERP Project Director - KCGM

Straits Resources

"Solution Minds was instrumental to the success of the project and added significant value throughout. I strongly recommend anyone implementing an ERP solution talk to Solution Minds."

- Leon Cosgrove - Group IS Manager - Straits Resources

 "The ERP project, involving Solution Minds, is the best project this company has ever done."

- Martin Purvis – Chief Operating Officer - Straits Resources

Silver Chain Nursing

"Silver Chain recently engaged Solution Minds to assist with our ERP Software Selection project. Eighteen months earlier we had a good experience with Solutions Minds in our HR/Payroll software selection and they impressed us to the point where we invited them back to complete the ERP Software Selection project. We are most impressed not only with the quality, relevant experience and knowledge of their personnel but with their efficient and disciplined systems approach to the project. We didn’t have to pay them to develop a Software Selection methodology, they arrived with an insightful and powerful web based decision support tool called TEC Advisor which was quite remarkable for a project like ERP Software Selection. They managed software vendors effectively and transparently negotiated a great deal for Silver Chain. Their robust evaluation process and tools allowed us to present a high quality evaluation report that was received well by the Board. I would strongly recommend Solution Minds to any organisation selecting new enterprise software."

- Michael G Bowd - General Manager, Finance - Silver Chain

Eagle Downs Coal Management

"Solution Minds assisted Eagle Downs Coal Management with the selection of a new ERP system. The work to date has included the development of detailed requirements , preparation of RFI/RFP, evaluation of proposals, presentations, demonstrations, reference checks and Project Initiation Assessment (scoping) as well as helping us define our ‘future state’ business capabilities. The structure and discipline Solution Minds brought to the project has ensured that the decision making process is rigorous and all key personnel are involved and on board with the outcomes. I highly recommend Solution Minds as they bring a very specific skill set which is not available to most organisations. Eagle Downs Coal Management will continue to utilise Solution Minds through to completion of the ERP replacement project."

- Errol Barr - Commercial Manager - Eagle Downs Coal Management

Perth Energy

"Solutions Minds provided a rigorous framework which greatly assisted in identifying the features our business required. This combined with Solution Minds deep knowledge of the ERP market reduced the stress for Management in selecting the right ERP for our business and saved us time and money in a truncated selection process.

The consultants at Solution Minds have great project skills and knowledge of what needs to be done during systems implementation. The planning tools, business process mapping and training support that the Solutions Minds consultants brought to bear on the project was first class and gave Management the comfort to fast track the implementation process. I would recommend Solution Minds to any organisation about to go through and ERP identification, selection and implementation process; their assistance and insight was invaluable to a process that is mission critical and helped us to avoid a poorly executed implementation."

-Michael Crevola – Chief Financial Officer and Project Sponsor – Perth Energy

Neptune Marine Services

"After interviewing several consultants, all of which had a plethora of technical expertise and an array of experience, we selected Solutions Minds as they understood our business. While everyone else had a similar sales pitch with a general solution, Jamon and his team really focused on the history of Neptune, how we run business today and how we can improve in the short and long term.

Neptune’s relationship with SM started with an ERP selection project. Their professionalism and their endeavour for the best possible solution for Neptune illustrated their commitment and it only made sense to continue the relationship for the implementation and rollout of our ERP system. The project has been completed on time and budget, with no major issues. Every hump along the way was mitigated by SM, options were given to us and recommendations were made to ensure that the ‘hump’ did not turn into a ‘hill’.

Solutions Minds listened to our requests, understood the ‘Neptune way’ and always went the extra mile." 

- Francisco Soliano Jr | IT Manager & Project Director – Neptune Marine Services

Programmed Group

"I’d like to take this opportunity to express my appreciation for all the hard work Solution Minds has put in over the past six months to ensure a very successful ERP implementation. Solution Minds brought their deep experience and an array of intellectual property that contributed greatly to the success of our ERP system implementation. Solution Minds worked with us to analyse the business, identify improvements and develop comprehensive process flows that were utilised for testing, training and change management across all aspects of the project. They quickly built a strong working relationship with us and demonstrated value throughout the project. I strongly recommend Solution Minds to any organisation about to implement a new ERP system that has capacity or capability constraints and is concerned about achieving a successful outcome."

- Michael Disbury - Chief Information Officer - Programmed Group

Steel Blue

"We engaged Solution Minds to conduct business analysis and process improvement work prior to kicking off a company-wide ERP system implementation. They completed the work in a timely and professional manner and presented a raft of useful recommendations that the Project Team were very happy with. The feedback from everyone involved in the project has been positive and we now look forward to teaming with Solution Minds on the implementation with them providing assistance around Project Governance, Testing and Training.”

- Mathew Bernard - Financial Controller & Project Director – Steel Blue

Nomad Building Solutions

"Solution Minds came to the attention of NBS during the pre-selection stage of a major ERP implementation project when the Group was looking for an organisation to assist with the selection process. After having almost settled for one of the big 4, we were recommended to talk with Jamon Johnston from Solution Minds.

The NBS board was immediately impressed with the quality and clarity of presentation from Solution Minds. The real point of difference came from Solution Minds’ results driven approach. NBS was helped immensely by the expertise brought by Solution Minds to the selection process, bringing to the proceedings the much needed market expertise and an ability to cut through the ERP vendor jargon and know exactly what questions to ask to ensure a suitable shortlist and effectively negotiate the best commercial terms.
Before the group was able to kick off the implementation in earnest, it was identified that a significant gap existed in the business processes and the group’s ability to adapt to a new ERP solution. Solution Minds consultants drove an extensive phase of Business Process Improvement, mapping out the current practices, and identifying the gaps and overlaps with the new ERP system. The documentation produced, being first rate, has been incorporated into the group’s strategic planning, training and business improvement plans.
Following on from the selection process it was very clear that NBS did not have sufficient internal resources or experience to handle the massive changes ahead with such a major project, and Solution Minds stepped in again to offer much needed Project Management and Consulting support. All those involved with the project from Solution Minds provided excellence in their field and were invaluable in the implementation. The involvement of Solution Minds ensured that the project followed a clear path and critical milestones were kept in check and the implementation partners were kept on their toes."

- Martyn Jenkins – Group IS Manager and Project Director - Nomad

Fremantle Ports

"Fremantle Ports engaged Solution Minds to analyse and map the corporate credit card process, as it was a manual and time consuming exercise, and they were consequently considering the implementation of a new automated banking software system.

Solution Minds developed comprehensive ‘as-is’ process maps, using BPMN standards, to document the current business practices, highlight issues and suggest ideas for improvement. They then created ‘to-be’ process maps, incorporating improvements and capabilities of the new system, which were well received by the project stakeholders.

We were impressed by the Solution Minds’ professionalism, knowledge and timely delivery. We would not hesitate to partner with Solution Minds again and recommend them to any organisation wanting to improve business processes."

- Mahinda Perera – Systems Development Manager – Fremantle Ports Authority

New Standard Energy

"Solution Minds has benefited New Standard Energy beyond expectation. The process that Solution Minds presided over helped transform our Finance Department from using disparate manual processes, spreadsheets, non-accurate reporting for decision making to a more integrated solution where our business objectives were fully met. The journey from the initial business process mapping through to ERP selection through to the ERP safeguarding & vendor management has been a realistic, honest and satisfyingly delivered process.

I would be happy to recommend Solution Minds if you have any needs around process mapping, ERP selection, project governance, vendor management and safeguarding."

- David Hansen-Knarhoi – Chief Financial Officer & Company Secretary – Project Sponsor

Land Surveys

“We partnered with Solution Minds to help us evaluate and select a new ERP solution and partner, as well as project manage and safeguard the implementation. Solution Minds quickly understood our business requirements, provided expert advice and guidance throughout, utilised a variety of tools and accelerators to save us time and minimise risks and demonstrated a real sense of ownership and responsibility. Solution Minds helped us achieve the outcomes we desired and played a significant role in this successful Cloud ERP project.”

- Bruce Baker – CEO – Land Surveys

Activ Foundation

“Solution Minds’ approach to define our future state Human Resources processes is excellent.”

– HR Manager – Activ Foundation